A KMT is an easy to use platform that through its components facilitates the cooperation and the exchange of tacit and produced knowledge within a cooperative environment.
It contributes to the efficient management of available files of any project. It provides an easy way to gather and organize information about all the digital content of the project: title, category, type, author, keywords, notes, and more.  Through this system the information, as well as the knowledge generated, can be globally accessed.

iKnowHow is successful in creating KMTs with the following characteristics

• Simple and easy-to-use: user-friendly interface allowing the user to easily and quickly catalog and organize information about all files.
• Helpful in saving time for the records’ organization.
• Allows for a large number of people to contribute to and share stored data
• Control access to data, based on user roles. User roles define what information each user can view or edit.
• Aid in easy storage and retrieval of data.
• Reduces repetitive duplicate input.
• Improves the ease of report writing.
• Improves communication between users.